Enrolling Providers


Types of Providers

There are three types of providers to choose from:

1.     Independent providers are individuals qualified to be personal support workers (PSW) and independent contractors (IC).

2.     Certified provider organizations are agencies licensed by the State of Oregon to deliver a wide variety of support services depending on their license. 

3.     General business providers are businesses that provide service to the general public.

Learn more about the different types of providers.

 

Enrolling a Provider

The provider enrollment process involves a number of steps and depends on if the individual wants to enroll an agency or a personal support worker (PSW).

To enroll a PSW, the individual who would like to enroll the PSW will first need to identify an employer of record (EOR).

PSW's must be qualified through the Oregon Department of Human Services' Office of Developmental Disability Services (ODDS) before they may provide services to individuals. 

  • Learn more about PSW enrollment and credential renewal.

  • Call (503) 935-5243 ext. 245 to schedule an appointment with our provider specialist.

General timeline for PSW qualification:

  • For an individual in need of support services, who is enrolling providers for the first time, it takes approximately two (2) weeks to enroll themselves as a new employer or record.

  • For an individual who is already an EOR, it takes approximately one (1) week to enroll a PSW. If the PSW is in the process of becoming qualified, this can take eight (8) weeks.

  • For a new PSW, the enrollment process takes approximately eight (8) weeks to complete. Remember: PSWs must be qualified before they can bill for their services.

  • For an existing PSW, the enrollment process takes approximately two to four (2 to 4) weeks.

 

Important Note:

A PSW cannot bill and be paid for services until they have been qualified through a case management entity (CME), such as Community Pathways. Once qualified with CPI, the PSW is then able to work with the individuals that CPI serves. The PSW enrollment and qualification process can take up to eight (8) weeks. Once a PSW is qualified to work with the individuals CPI serves, it is important that they update their credentials every two years. The process for renewing PSW credentials takes up to eight (8) weeks.