Our Mission

Assisting people with disabilities to live empowered, self-determined lives through community connections.

Our Story

Community Pathways is a support services brokerage and 501(c)(3) nonprofit organization located in Portland, Oregon. We provide case management services to adults who experience a developmental disability and live in their own home or family home. We serve over 450 individuals living in Clackamas, Multnomah, and Washington counties.

In 2008, Community Pathways was established by our executive director, Jennifer Santiago, and a small but dedicated team of personal agents. Several members of that team are still working with us today. They are an invaluable source of knowledge and support to our growing staff and the individuals we all serve.

Our personal agents (often called PA’s) assist individuals and their support networks to access, plan, and monitor the supports and services they need to live, work, and socialize in the community. Our administrative team supports the personal agents with quality assurance to ensure individuals receive the support services they need when they need them.

As a brokerage contracted by the State of Oregon, Community Pathways is also actively involved in work-groups with our state and community partners, legislators, and legislative process to help better serve and advocate for Oregonians experiencing disabilities.

We are proud of the work we do to support fellow Oregonians.

Our Values

Community Pathways is committed to the philosophy and principles of self-determination. We advocate that people have the right to choose and direct the services that impact their lives. Guided by this philosophy, we base our mission and daily work on the following values:

  • Person-Centered Thinking

  • Compassion

  • Collaboration

  • Support

  • Advocacy

  • Empowerment

Our Vision and Growth

Community Pathways is excited to be growing as an organization. We have partnered with Community Vision, FACT Oregon, and the Oregon Council on Developmental Disabilities to form the Seven Corners Community Collaborative in southeast Portland. Together, we aim to become a centralized hub of information, support, and advocacy for Oregonians experiencing developmental disabilities. 

We are increasing our number of personal agents, which will allow us to support and serve more individuals who experience a developmental disability in Oregon.

Our customer base is growing from 450 to 475 individuals. If you are interested in learning more about how we can help support you, please contact us.