Our Mission

Assisting people with disabilities to live empowered, self-determined lives through community connections.

Our Story

Community Pathways, Inc. (CPI) provides case management services to adults with a developmental disability who live in their own home or family home. We serve over 450 individuals living in Clackamas, Multnomah, and Washington counties in the Portland Metro area of Oregon.

Community Pathways got its start as a program within the Arc brokerage in 2008. Under the leadership of our executive director, Jennifer Santiago, and a small, dedicated team of personal agents, we became a support services brokerage in 2010. Several key members of our team have been with us since the beginning. They are an invaluable source of leadership, knowledge, and support to our staff as well as the individuals we serve and their support teams.

Our personal agents (who we call PA’s) are compassionate, hard-working professionals who each provide person-centered case management and resource referral to a caseload of up to 45 individuals with an intellectual and/or developmental disability. PA’s assist individuals to live full, self-determined lives in the community by helping them access, plan, and monitor supports using their Individualized Support Plan (ISP). Our administrative team provides quality assurance to PA’s and the individuals we serve by facilitating the enrollment and renewal of providers, billing, and more.

As a 501(c)(3) nonprofit and brokerage contracted by the State of Oregon, Community Pathways is actively involved in work-groups with our state and community partners, legislators, and legislative process to help better serve and advocate for Oregonians experiencing disabilities.

We are proud of the work we do to support fellow Oregonians.

Our Values

Community Pathways is committed to the philosophy and principles of self-determination. We advocate that people have the right to choose and direct the services that impact their lives. Guided by this philosophy, we base our mission and daily work on the following values:

  • Person-Centered Thinking

  • Compassion

  • Collaboration

  • Support

  • Advocacy

  • Empowerment

Our Vision and Growth

Community Pathways is excited to be growing as an organization. We have partnered with Community Vision, FACT Oregon, and the Oregon Council on Developmental Disabilities to form the Seven Corners Community Collaborative in southeast Portland. Together, we aim to become a centralized hub of information, support, and advocacy for Oregonians experiencing developmental disabilities. 

We are increasing the number of personal agents on our staff, which will allow us to support and serve more individuals who experience a developmental disability in the Portland Metro area.

Our customer base is growing from 450 to 475 individuals. If you are interested in learning more about how we can help support you, please contact us.